Martin von Willebrand's Blog

I referred earlier to my article at Fossbazaar on collaboration of customers as an open business model.

It is actually pretty much the vendor view taken into account the benefits for the client (or purchaser). But you might be interested to look at what Kartik Subbarao wrote on interdependent it systems. Kartik’s view is actually that of a purchaser of an it system. Kartik also adds some steps of personal learning to understanding openness.

I find these two to be the two sides of the same coin. Vendor and purchaser perspectives on collaboration. A vendor that adopts and encourages customer collaboration would suit really well to the purchaser described by Kartik.